- Permanent full time opportunity
- Join the leadership team of busy West Ryde Library
- Engage the community in this busy library with a STEM focus
About Us
City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy, including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.
Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.
About the Role
We have a rare and exciting opportunity to join City of Ryde Libraries as the Supervisor Librarian – West Ryde Library. This is your chance to bring your leadership skills to this unique and recently refurbished library which also houses STEM installations and is located in a busy shopping and transport precinct. West Ryde Library also houses an external Book Locker for collecting reserved items and a Library of Things and hosts a comprehensive range of programs throughout its seven day operation.
The purpose of this role is to deliver a consistent and responsive library service that meets the community’s needs and to provide leadership and operational management of the branch library. You will provide support to the Team Leader in all aspects of service delivery, program delivery and team coordination.
The position is full time, 35 hours per week, working Monday to Friday including evening and rostered weekend work. Library staff are required to wear a uniform which will be provided. Your commencing salary is negotiable in the range of $83,182.07 to $90,919.94 p.a. + Superannuation, depending on your experience and qualifications.
Key Responsibilities include but are not limited to:
- Assist and support the branch Team Leader by providing leadership and guidance with relation to day to day branch operations, including staffing and team coordination, customer service, presentation of the facility.
- Lead and supervise the lending services function of the library and co-ordinate the rostering of staff
- Establish, foster and maintain positive working relationships with internal and external customers.
- Supervise the service desk and customer experience to ensure a high level of customer satisfaction and seek assistance from specialist library staff as required.
- Support the day to day operation of all branch technologies including troubleshooting, reporting and the appropriate development of skills for staff.
- Act as team leader when required.
- Provide direct supervision and performance management to 3 part time staff.
- proactively identify and meet community needs, ensuring that the collection, services and programs target current and emerging needs particularly in the area of STEM education and technology.
- For a full list of responsibilities, please see the Position Description
Essential criteria:
- Completion of a degree or post graduate diploma recognised by the Australian Library and Information Association (ALIA) or a discipline relatable to the duties of the position and/or a degree level qualification in a related area with significant public library experience.
- current Working with Children check
- Class C Drivers Licence
- experience in the delivery of a high level public library and information service in a cross cultural customer service environment.
- proven supervisory experience (minimum 2 years) in a public library or similar customer focussed environment, including the supervision and performance management of staff.
- proven high level communication and interpersonal skills including procedure development, problem solving, negotiation and effective complaints handling skills and experience.
- experience in process improvement and leading/implementing change.
- understanding of current issues and trends in the library industry.
- knowledge of EEO principles, Privacy and Information Act.
Culture & Benefits
- Work 37.5 hours a week to accrue a Rostered Day Off approximately every 3 weeks
- Long service leave after 5 years, then accrued monthly
- 18 weeks paid parental leave (for eligible employees)
- 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
- Annual performance reviews and Award increases
- Opportunity to sign up as a fitness passport member
- Various health & well-being initiatives (i.e. flu vaccinations, etc.)
How to apply
Apply now using our fast, easy to use on-line application process. Please note you do not need a “password” to use our on-line application system, however, you will need to complete your application without “logging-out” of the system. In addition to answering the on-line application questions shown below, you will need to attach your Resume to complete the application process. Please note, you are not required to submit a separate cover letter or a statement addressing selection criteria.
Closing Date: Tuesday 16 June 2026 @ 11:30pm
If you would like to know more, please see the Position Description or contact Liz Wilkinson on 0422 441 415 for a confidential discussion.
City of Ryde is committed to Equal Employment and Child Safety