Chief Digital Information Officer
At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong. We focus on the delivery of exceptional services, infrastructure and facilities for our community.
Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.
We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.
The Opportunity
The Chief Digital and Information Officer (CDIO) is a visionary leader responsible for steering the organisation's digital transformation and information technology strategy. Resourcing Strategy | City of Wollongong
This role integrates digital innovation, data-driven decision-making, and enterprise technology to enable business growth, operational efficiency, and exceptional customer experiences.
The CDIO is key in driving alignment between technology capabilities and strategic business objectives. The role is responsible for the effective leadership and management of the Information Management and Technology (IMT) portfolio. Ensuring the consistent delivery of strategic initiatives, this role drives quality information management and technology services enabling the achievement of strategic and operational goals, and leads the organisation's capability to maximise returns from IMT investments to improve operational effectiveness.
This is a permanent full-time position circa $250,000 per annum with the option of motor vehicle under leaseback arrangements for private use. (Salary package will be assessed based on skills, experience and qualifications).
How you'll make a difference
Specifically, you will:
- Develop and execute a forward-looking digital and IT strategy aligned with Council's goals.
- Champion digital innovation, fostering a culture of agility and continuous improvement.
- Lead transformation initiatives, including cloud migration, automation, and platform modernisation.
- Oversee the design, implementation, and maintenance of secure, scalable, and resilient technology infrastructure.
- Ensure robust data governance, privacy, and cybersecurity frameworks are in place.
- Drive the adoption of emerging technologies (e.g., AI, IoT, smart city solutions) to enhance business capabilities.
- Collaborate with business units to co-create digital products and services that improve customer and employee experiences.
- Lead the development of omnichannel platforms, self-service tools, and digital engagement strategies.
- Establish enterprise data strategy and architecture to support advanced analytics and business intelligence.
- Promote data literacy and digital capability across the organisation.
- Manage IT budgets, vendor relationships, and technology investments with a focus on value and ROI.
- Mitigate risks associated with digital operations, including cyber threats and system outages.
- Provide active leadership and direction to develop a high-performing, stakeholder- and team-focused culture.
- Champion and drive organisational change, ensuring the vision and values of Council are supported.
About you
You are a dynamic leader who puts people and purpose first, with a strong technical foundation and a passion for creating a culture of achievement. As the digital leader of Wollongong City Council, you bring energy, vision, and a proven track record of steering enterprise-wide digital transformation, uplifting service performance, and embedding robust governance, risk, and cybersecurity practices.
You are an outstanding communicator-able to interpret complex information and tailor messages from Councillors through to frontline teams. You inspire a shared sense of direction, clarify priorities, and motivate your team to deliver on time and on budget. You confidently manage contracts and negotiate with strategic vendors, always advocating for Council's interests.
Your leadership experience enables you to drive transformational programs, optimise organisational outcomes, and lead sustained cultural change. You welcome new challenges and have the courage to raise and overcome issues as they arise. You encourage and include diverse perspectives in the development of policies and strategies, leveraging diversity of thought to develop new approaches and deliver quality outcomes for Council and the community. You are fluent in modern, cloud-based environments and emerging technologies, comfortable prioritising a dynamic portfolio, and skilled at building capability in technically strong teams. Your strengths include strong business and financial acumen, stakeholder engagement at all levels, influencing and negotiation, vendor and contract management, and clear, confident communication that connects strategic intent to practical execution. Government experience is advantageous, but not essential; what matters most is your ability to manage change, balance risk and reward, and deliver tangible outcomes for customers and community.
Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.
For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.
Applications close 11:59 pm on Monday 23 February 2026.
We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.
Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.
Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.