THE POSITION:
The Community Business Team Leader manages the day-to-day operations of Fairfield City HQ, including its administrative and financial activities. You will work to improve the visual quality, general amenity, and activation of the space.
A key part of the role involves seeking innovative partnership opportunities with industry, government, and professional stakeholders to further develop creative spaces and small business enterprises at FCHQ.
You will also be responsible for promoting the space and its services to both new and existing customers through various channels such as events and programs, networking activities, managing online communication platforms and social media, creating and distributing relevant content, and building strong relationships. Cross-departmental and stakeholder collaboration is essential to deliver a premium experience to internal and external customers and to ensure business goals are met efficiently and effectively.
The role requires considerable independent judgment and initiative.
ESSENTIAL:
- Relevant qualifications and experience in community engagement, social media, hospitality, customer service, marketing, sales, event or facility management, or business operations.
- Proven leadership skills to motivate teams and maintain a positive, productive work environment, ensuring deadlines are met.
- Strong customer service focus with a commitment to excellence.
- Excellent negotiation, communication, and interpersonal skills to build partnerships and deliver collaborative services and events.
- Ability to prepare reports, grant submissions, operational plans, and policy documents.
- Knowledge of current marketing and media practices to effectively collaborate with communications teams on campaigns and engagement.
- Experience growing and diversifying customer bases by offering targeted services, programs, and quality support.
- Skill in creating collaborative environments through events and programs to maximise space hire and meet profit goals.
- Valid Class C Driver’s Licence.
SALARY & EMPLOYMENT CONDITIONS:
· Permanent position, 70 hours per fortnight
· This position is a Grade 6, salary range is $95,321 p.a. with progression to $107,320 p.a. on demonstrated competencies, with performance progression to $111,656 p.a.
· Flexible working hours are available.
FURTHER CONTACTS: Enquiries regarding the position should be directed to Hollie McPherson on 9725 0118 or a position description is available by contacting Sharon Allard on 9725 0359.
CLOSING DATE: Sunday, 3 August 2025
HOW TO APPLY: Submit your resume and a brief email outlining why you are suited to this role. Applications should be addressed to Manager, Libraries and Museum.
Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.
Applicants must have the right to work in Australia and may be required to undertake a national police clearance as part of the recruitment process. We kindly ask for no recruiters at this stage.
PO BOX 21 BRADLEY CUTTS
FAIRFIELD NSW 1860 GENERAL MANAGER