This opportunity is for a Customer Service Supervisor. This position is Full-time in our Condobolin Office.
The Customer Service Supervisor is responsible for the effective management and provision of professional level front line customer service to Council's external and internal customers. This position involves managing front line customer service staff, telephone enquiries, cashiering, Service NSW duties, accounts receivable processing, library services and related tasks. In this role you will contribute to Council's commitment to the delivery of high-quality customer service and values that support and enhance our community.
To be successful you will need:
- the ability to lead and manage staff
- excellent customer service and interpersonal skills
- conflict management skills and experience
- to work well in a team environment
- experience in accounts receivable processing, receipting, accounting & electronic records management systems.
- a Class C Driver Licence
Benefits for you:
- The salary range is $2,901.96 to $3,119.61 per fortnight
- Starting salary to be determined upon the qualifications and experience of successful applicant.
- Grade 10 within Council's Salary Structure
- Working 76 hours per fortnight with a rostered day off (9 Day fortnight)
- Professional Development opportunities are available
- Employer Superannuation of 11.5%
- Employment is under the Local Government (State) Award
Position Description: Download and read the Position Description.
To find out more about the role contact Karen Pegler on 02 6895 1900
To Apply: Complete the application form below and attach your resume and copies of your relevant qualifications. You must also attach a covering letter to support your application; maximum length 2 pages.
Applications Close at 4:30pm on Thursday, 29 May 2025
Lachlan Shire Council is an Equal Opportunity Employer. If you require assistance to complete this application, please contact Human Resources on 02 6895 1900.
Lachlan Shire reserves the right to extend the advertising period without notice