Planning Certificate And Admin Officer

City of Ryde Full Time Permanent 26/06/2024
  • Provide project secretarial and administrative support
  • Enjoy a rostered day off approximately every 3 weeks
  • Hybrid working | Employer of Choice
About Us
City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.


About the Role
The objective of the position is to provide project secretarial and administrative support to the Executive Officer - City Places and to members of the City Places Team. The role includes the timely issuing of Section 10.7 Planning Certificates to customers, including managing refunds, responding to customer queries via phone and email, and liaising with Council's IT department to report any issues that impact the efficient operation of Council's systems.

Additional duties encompass typing reports, letters, advertisements, and large documents, preparing PowerPoint presentations, updating databases, handling Development Control Plans and Local Environmental Plans, responding to enquiries, organising meetings and catering, accurate minute-taking, distributing information to the Council, processing requisitions and invoices, and participating in department meetings. The role also requires assisting team members with project delivery and undertaking other duties as needed.
About You
The preferred candidate will possess strong organisational and time management skills, demonstrate excellent written and verbal communication abilities, and have a proactive approach to problem-solving. A commitment to providing high-quality customer service and the ability to work collaboratively within a team are essential.

In addition, you will also have:
  • Experience in providing an administrative support services at a management level
  • Process good typing/keyboard skills with high level of accuracy
  • Excellent written and verbal communication skills
  • Excellent organisational and time management skills
  • Experience in word processing and data entry
  • Experience in programs such as Microsoft Word, Excel and PowerPoint
  • Experience in office management
  • Experience in recording minutes of meetings
  • Experience in processing invoices
  • Knowledge of and commitment to WHS and EEO principles
  • Strong team work approach
  • Prior experience processing planning certificates is desirable but not essential
Your commencing annual salary will range from $64,354.77 to $74,007.99 + superannuation, dependent on your experience and qualifications.


Culture & Benefits
  • Free shuttle bus between the North Ryde Office and North Ryde Metro Station
  • Commitment to providing opportunities for work/life balance
  • Hybrid work from home and office arrangements available for eligible positions
  • Flexibility regarding start and finish times to suit your lifestyle
  • Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks
  • Long service leave after 5 years, then accrued monthly
  • 18 weeks paid parental leave (for eligible employees)
  • 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
  • Annual performance reviews and Award increases
  • Opportunity to sign up as a fitness passport member
  • Various health & well-being initiatives (i.e. flu vaccinations, etc.)
How to apply
Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.

Please note you do not need a "password" to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.


Closing Date: Sunday 14 July 2024 at 11:30pm


If you would like to know more, please see the position description or contact Albert Madrigal on Albert Madrigal on 0478 28 2040 for a confidential discussion.


City of Ryde is committed to Equal Employment and Child Safety