Programs Officer

Strathfield Municipal Council Full Time Permanent 31/05/2024

Division: Corporate & Community
Department: Library & Community Services
Employment Status: Permanent, Full Time  
Employment Arrangement: 35 hours per week with access to Council’s flexible working arrangements 
Salary Range: Grade 8 (ranging between $63,906.54 to $73,307.13), dependent upon experience, plus 11% Superannuation

Council Overview

Strathfield Council (Council) is a medium sized Council located in Sydney’s Inner West. The area of the Council comprises approximately 14 square kilometres and has an estimated population of 46,000 residents, which is growing at 2.5-3% annually. Based on NSW Government projections, the population will increase to over 80,000 by 2036.

About the Opportunity

The Programs Officer is required to support the Programs & Outreach Coordinator in providing services and programs that meet the needs of children, youth, adults and seniors and people from culturally and linguistically diverse backgrounds that provide information and learning and create enjoyable social engagement outcomes for customers.

  • Deliver programs, special events and outreach activities that meet key objectives set out in council strategies and that accommodate community needs.
  • Ensure regularly scheduled programs, special events and outreach activities are delivered on schedule.
  • Display high standards of customer service and personal presentation for customers resulting in a positive image of council and the library.
  • Maintain and promote effective team collaboration across library and wider council teams.
  • Keep up to date and implement best customer service practices and programs strategies.
  • Follow councils’ policies and procedures accurately including receipt payments such as cash handling procedures.
  • Assist with general library duties such as loans, returns, shelving, book lockers, reservations, desk shifts as rostered, including weekend and evening shifts as required;

Position Description

To view this position description for this role, please click here.

About You

The successful candidate will have the following:

  • Diploma of Library and Information Services or equivalent.
  • Current NSW Class C Driver Licence.
  • A Working with Children Check number or willingness to obtain.
  • Demonstrated customer focus attributes, including the ability to respond promptly and courteously to a diverse range of service needs and a good knowledge of library services, products and collections.
  • Demonstrated strong communication and problem solving skills and ability to provide information services to a culturally diverse public.
  • Demonstrated ability to prioritise, organise and coordinate programs and the capacity to work to deadlines under pressure.
  • Experience in the provision and delivery of library services to children, youth and adults.
  • Proven ability to work in a team environment, individually and under limited supervision.
  • Experience in using Spydus Library Management System (Desirable)
  • Experience in recreation activities (Desirable)
  • Experience in developing learning and information programs for different age groups (Desirable)

Staff Benefits

To view the staff benefits available, please click here.

To Apply

Applicants can apply through our online application process:
1. Please fill out your details below, review and answer our designated questions.

2. On the next page please attach the required documentation below before concluding your application.

  • A cover letter, addressing the selection criteria.
  • An up-to-date resume.
  • Any relevant qualifications.

If you have any questions about the role, please contact Helen Foley via

Applications Close at 11:59pm, Friday 21 June 2024.

Strathfield Council is an EEO employer. We are an inclusive employer and encourage applications from people from diverse groups, including, but not limited to Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, young people, older workers, people with disabilities, LGBTQIA+ and other minority groups.