Ranger (Parking Enforcement)

City of Ryde Full Time Permanent 29/05/2024
  • Salary from $62,178.03 to $80,831.44 + Superannuation
  • Fully maintained leaseback vehicle available
  • Employer of Choice
About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the Role

As a City of Ryde Parking Ranger, you will be committed to supporting our residents and businesses by investigating complaints, undertaking beat patrols to educate and regulate instances of illegal parking. In addition, you will be responsible for the education and enforcement of illegal parking in and around School Zones in the Ryde LGA.

You will have strong communication, dispute resolution and negotiation skills. Be competent preparing memos and reports as well as preparing a court brief and giving evidence at court hearings as and when required.

This is a permanent full-time role (38 hours p/w) working a 7 day a week rotating roster which includes RDOs and weekends where penalty rates are payable. You will also receive an additional week of annual leave resulting in a total of 5 weeks annual leave per year.

About You

  • Professional and pleasant manner when dealing with the public.
  • Ability to work independently without direct supervision.
  • Able to remain calm in conflict situations and manage enforcement issues with tact and discretion.
  • Physically able to walk for long periods of a day whilst working in an outdoors environment.
  • Previous experience in a parking enforcement or similar compliance type role
  • Strong understand of smart parking technology.
  • Demonstrated negotiation and conflict resolution skills.
  • Well-developed written communication skills
  • Current NSW driver's licence
  • Working with children check
  • Completion of year 12 High School studies, a TAFE course in Business or similar, or Certificate IV in Local Government (Regulatory Services) will be well regarded but is not essential.
Please note: In line with Council's COVIDSafe Workplace Policy & Procedure all staff are required to be vaccinated against COVID-19.

Your commencing annual salary will range from $62,178.03 to $80,831.44 + Superannuation + leaseback, dependent on your experience and qualifications.

Culture & Benefits

  • Leaseback vehicle
  • Free shuttle bus between the North Ryde Office and North Ryde Metro Station
  • Commitment to providing opportunities for work/life balance
  • Hybrid work from home and office arrangements available for eligible positions
  • Long service leave after 5 years, then accrued monthly
  • 18 weeks paid parental leave (for eligible employees)
  • 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
  • Annual performance reviews and Award increases
  • Opportunity to sign up as a fitness passport member
  • Various health & well-being initiatives (i.e. flu vaccinations, etc.)
How to apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.

Please note you do not need a "password" to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

Closing Date: Sunday 16 June at 11:30pm

If you would like to know more, please see the position description or contact Leon To'o on 02 9952 8186 for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety