Branch Library Technician (Programs Support)

City of Ryde Full Time Permanent 22/05/2024
  • An exciting opportunity to be part of a friendly and dynamic team
  • High level customer service role
  • Permanent, full time position based at West Ryde Library
About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the City of Ryde Library Service

The City of Ryde library service comprises of five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children's and adults' programs, and carry out study and research for school assignments or business projects. They are lively, busy places and serve a culturally diverse customer base.

About the Role

We have an exciting opportunity for an innovative and motivated professional with strong STEM programming and supervision skills to play a key role in the development, promotion, and delivery of STEM programming at West Ryde library. In this newly created role, you will use your experience to develop a range of STEM based programs for West Ryde Library with a focus on emerging technologies and digital literacy.

As a senior member of the team this role also provides support to the Team Leader in regard to supervising staff as well as a variety of tasks which range from assisting customers with library technology, Reader Advisory services, leading children's activities such as rhyme-time and after school activities and maintaining a safe, neat, welcoming library.

About You

You will have exceptional customer service skills and enthusiasm to help our diverse range of public library users whether it be finding a book or troubleshooting technology as well as experience in creating and presenting STEM programs.

In addition, you will also have:
  • Diploma of Library and Information Services or equivalent library technician qualification or university degree in a relevant discipline with additional TAFE qualification in Library and Information Services recognised by the Australian Library and Information Association (ALIA)
  • Experience in providing a range of STEM and digital literacy programs for libraries or related institutions
  • Experience in supervising staff
  • Exceptional teamwork skills with proven experience to also work independently
  • Adaptable approach to tasks with the ability to prioritise and multi-task
  • Experience in conducting early literacy activities and programs for children
  • An enthusiasm for technology and the ability to assist customers in the use of library technologies such as printing, scanning, use of online resources and apps
Note: This is a Child Related position and employment is subject to verification of the Working With Children Check (WWC) status. The cost of obtaining a WWC clearance is at the applicant's expense. For more information, please go to the Office of the Children's Guardian website.

In line with Council's COVIDSafe Workplace Policy & Procedure all staff are required to be vaccinated against COVID-19.

Your commencing annual salary will range from $66,841 to $73,059 + Superannuation, dependent on your experience and qualifications.

Culture & Benefits
  • Commitment to providing opportunities for work/life balance
  • Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks
  • Long service leave after 5 years, then accrued monthly
  • 18 weeks paid parental leave (for eligible employees)
  • 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
  • Annual performance reviews and Award increases
  • Opportunity to sign up as a fitness passport member
  • Various health & well-being initiatives (i.e. flu vaccinations, etc.)
How to apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.

Please note you do not need a "password" to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

Closing Date: Monday 10 June 2024 at 11:30pm

If you would like to know more, please see the position description or contact Vanessa Henderson on 0421 880 807 for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety