Regulatory Officer - Parking

Strathfield Municipal Council Full Time Permanent 10/05/2023

Division: Planning and Environment
Environment, Sustainability & Compliance
Employment Status: 
Term Contract, up to 12 months
Employment Arrangement:
Full-Time, 35 hours per week with access to Council’s flexible working arrangements
Salary Range:
Grade 6
$56,700 - $65,050, dependent upon qualifications and experience + 10.5% superannuation 

About Strathfield Council

Strathfield Council is centrally located in Sydney’s inner-west, halfway between the Parramatta and Sydney CBD with accessible public transport options and parking available.

As a medium-sized council, we focus on a myriad of Local Government responsibilities which services over 40,000 residents in the Strathfield LGA. 

Council is committed to supporting the future growth of the LGA whilst protecting the local heritage character, ensuring development is of high quality and sympathetic to local surrounds.

Our core values of Teamwork, Integrity, Accountability and Safety are at the heart of our organisation and Council emphasises the importance of achieving work-life harmony and developing staff.

About the Opportunity

Strathfield Council is seeking a Regulatory Officer – Ranger to join our Environment, Sustainability & Compliance team on a temporary full-time basis for up to 12 months.  

The position has the responsibility of providing the municipality with high quality, accurate and professional control and enforcement of various requirements under the Local Government, EPA, Roads and Public Sapces (Unattended Property) Acts.  

To undertake the role, it entails the following duties: 

  • Patrol, monitor and enforce all areas on illegal parking delegated to Strathfield Council, by way of legislation of agreement, by contributing to the achievement of duties and responsibilities;
  • Patrol and monitor the Strathfield Municipality LGA for illegal trading by itinerant vendors;
  • Patrol, monitor, detect and investigate abandoned motor vehicles and organise the removal subject to the requirements of the Impounding Act 1993. Complete all associated paperwork and update all relevant registers or databases, in accordance with standard operating procedures and legislative requirements.
  • Monitor, report and enforce all legislative requirements under section 632 Local Government Act 1998, in relation to breaches of legislation in council parks and reserves; i.e. motorbikes, horses, taking in or consuming alcohol, vandalism, playing golf etc;
  • Monitor and detect obstruction of footpaths and roadways and carry out enforcement action in relation to these breaches, including illegal advertising material. Relevant to legislative requirements under Local Government Act 1993, Roads General Regulation, POEO Act 1997, and the Environmental Planning and Assessment Act 1975;
  • Patrol and report incidents of illegal activity, vandalism, graffiti or damage to Council assets in the Strathfield Municipality LGA to the Senior Regulatory Officer;
  • Monitor, patrol and issue on the spot infringement notices for both Council Free Car parks and on-street Parking. This function will require compliance with the code of practice as detailed by the Infringement Processing Bureau and Council Standard Operating Procedures for Regulatory Officers;
  • Answer inquiries regarding the issue of parking and other infringement notices;
  • Keep council and statutory records to the appropriate standard;
  • Monitor development sites particularly compliance with public domain and roadway interface and respond to any urgent complaints in coordination with building compliance officers;
  • Undertake outdoor duties during inclement weather i.e. parking Patrols, CM10 complaints, dog attacks, patrols etc. whilst adhering to Council’s Policies and the provisions of the Occupational Health and Safety Act;
  • At all times strictly adhere to legislation, Standard Operating Procedures, Work Instructions and the Code of Practice;
  • Carry out investigations and prepare statements when and where necessary prepare and present evidence at Court;
  • Ensure that all equipment issued for individual use by a Regulatory Officer is properly maintained and that any damage and/or malfunction are reported in accordance with contemporary instructions;
  • Ensure all issued Personal Protective Equipment is in good order and repair at all times and is used correctly;
  • Comply with Workplace Health & Safety and Dress instructions;
  • Undertake professional development activities as directed;
  • The position entails extensive communication with members of the public, which often takes place in stressful circumstances. The position holder is required to clearly and concisely exchange routine information with customers. Escalating situations with customers are to be referred onto the Senior Regulatory Officer;
  • The position holder is required to resolve problems of a routine nature. This would include determining whether a breach of parking legislation has occurred;
  • When dealing with difficult customers the position holder is required to ensure an efficient and effective solution is reached;
  • Perform duties as directed by the Senior Regulatory Officer.

About you

To succeed in the role, you will have the following:

  • Relevant building tertiary qualifications such as Certificate III/IV in Local Government (Regulatory Services) or Diploma of Local Government (Regulatory Services (Desired);
  • SDRO / SEINS training (Desired);
  • Current NSW Class C Driver's Licence;
  • First Aid Certificate (Desired);
  • Minimum 2 years’ relevant work experience in similar or same position;
  • Ability to work a rotating shift roster including weekends and public holidays;
  • Demonstrated ability to be self-motivated and work with a minimum of supervision;
  • Demonstrated interpersonal, conflict resolution and negotiation skills and experience dealing with the general public in a calm, courteous and helpful manner at all times;
  • Demonstrated computer skills including but not limited to Microsoft Office;
  • Experience in the investigation & preperation of legal matters and gathering and providing a brief of evidence for court proceedings;
  • Knowledge of the Roads Act, Australian Roads Rules, Local Government Act, Environment Planning and Assessment Act, Impounding Act, and other acts and regulations which need to be referred to within the scope of this position.

Staff Benefits 

To see a list of available staff benefits please click here

Position Description

To review this position description for this role, please click here

To Apply

Applicants can apply through our online application process:

1. Please fill out your details below and attach any relevant documentation on the next page.
Applications will need to address the Selection Criteria as found in the attached Position Description.

2. Review and answer our designated questions before concluding your application.

In line with Council's Vaccination Policy, all employees must be fully vaccinated prior to commencement with Council.

If you have any questions about the role, please contact Bradley Pope on 02 9748 9999.

Applications Close at 10pm, Wednesday 31 May 2023.